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FEEDBACK/COMPLAINT FORM

1. Politeness/Empathy with which complaint was handled.

2. Time taken to attend the complaint.

3. Analysis of the problem.

4. Clarity in explaining the problem to you.

5. Time taken to resolve the complaint.

6. Was the preventive action plan made/explained.

7. Attitude of the service engineer who attended the complaint.

8. Overall rating of the service complaint handling.

9. Any other remarks/comments/suggestions.

10. Would you recommend Elica products to others?


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Elica PB Whirlpool Kitchen Appliances Private Limited

Survey No. 32/5A1, Kondhwa Pisoli Road,
Pisoli, Pune – 411060

Telephone

1800 233 0007
CIN     U29300PN2010PTC1360952

We would love to get in touch with you